A DEDICATED SAFEGUARDING SERVICE FOR SCHOOLS
Assisted Monitoring
A monitoring service which works hand in hand with Senso’s safeguarding software to monitor students’ behaviour, identify and alert you to serious issues, whilst offering support to help resolve them.
Working in partnership with...
Introducing Assisted Monitoring
Assisted monitoring is a service that monitors students’ activity on their devices. It works alongside Senso’s safeguarding software where the assisted monitoring team will identify and notify you of any issues.
Get help and support from fully trained online safety experts. The assisted monitoring team are dedicated to safeguarding your students and offer advice to help you respond to and resolve any issues.
What is Assisted Monitoring?
MONITOR
The assisted monitoring service provides your school with online safety experts who monitor Senso’s safeguarding software on your students’ devices.
IDENTIFY
The assisted monitoring experts will identify any serious issues regarding a students’ online activity through Senso’s safeguarding software.
ALERTS
You’ll be alerted to any serious issues that need your attention by the assisted monitoring experts, allowing you to deal with the issues at hand.
SUPPORT
If you require support and advice on any issues highlighted, the experienced and fully trained assisted monitoring team are on hand to help you resolve them.
Our Partnership with SWGfL
RELIABLE ASSISTED MONITORING SERVICE
At Senso, we are proud to be partnered with SWGfL to bring you a reliable Assisted Monitoring Service which works hand in hand with Senso’s Safeguard Cloud software to monitor student’s behaviour whilst also providing schools with an online safety expert.
WHO ARE SWGfL?
South West Grid for Learning (SWGfL) is a not-for-profit charity based in the south west of the UK. Their work over the past two decades has brought online safety awareness towards a global audience, working to ensure everyone can benefit from technology free from harm. SWGfL’s work has seen ground-breaking steps towards protecting victims of online harm as well as advising schools, public bodies and world-leading industries around correct practice and policy around keeping children and young people safe online.
Part of their ongoing work involves delivering accessible information that is relevant and keeps you up to date on the latest trends within the field of online safety. They host three helplines, the Professionals Online Safety Helpline, Report Harmful Content and the Revenge Porn Helpline.
Keeping Children Safe Online
“Our team of experts are there to equip individuals with the tools and knowledge to help keep children and young people safe online.”
“We want to bring online safety to the forefront of public attention and show why it must be prioritised through all walks of life. Some of our most well-known products and services have opened up active conversations around online safety and encouraged schools and professionals to address where they may be falling short.
We have developed innovative tools and resources to help support professionals with keeping children and young people safe online. Some of our services have won prestigious awards including a BETT award and a Best Education Service award.”
Supporting Schools
“Providing help and guidance.
I have been working with SWGfL as well as supporting schools for in excess of 7 years. Half of this time has included working alongside and supporting Safeguarding Leads in monitoring students’ online behaviour, identifying trends and in addition providing help and guidance in managing any issues that may arise.
It is fantastic to have been partnering with Senso since 2021, working alongside a team who are also extremely passionate in ensuring children are kept safe online.”
Claire Hayden | Head of Customer Services & Operations | SWGfL
How Does Assisted Monitoring Work?
| Level of Support | Identification / notification of Urgent / Critical alerts |
Review of all alerts to remove false positives |
Weekly summary report |
|||
| Level of Support: Urgent / Critical Incidents (AMS1) |
||||||
| Urgent / Critical Alerts (AMS1) | ||||||
| Level of Support: Alerts and Reports (AMS2) |
||||||
| Alerts and Reports (AMS2) | ||||||
| Level of Support: Full Triage |
||||||
| Full Triage | ||||||
Urgent / Critical (AMS1) Process
Urgent / Critical violations are ONLY reviewed by SASMS team and regraded to:
No further action is required.
School to review and action as necessary. School to implement regular review process.
Attention
Notification email / call to school. These are immediate threats of harm / threat to life.
SASMS team / POSH helpline available to provide further direction and assistance as needed.
SASMS team / POSH helpline available to provide further direction and assistance as needed.
Full Triage Process
All violations are reviewed by SASMS team and regraded to:
No further action is required.
School to review and action as necessary. School to implement regular review process.
SASMS to provide weekly report detailing all investigating / needs immediate attention and resolved violations to appointed contacts.
Attention
Notification email / call to school. These are immediate threats of harm / threat to life.
SASMS team / POSH helpline available to provide further direction and assistance as needed.
SASMS to provide weekly report detailing all investigating / needs immediate attention and resolved violations to appointed contacts.
SASMS team / POSH helpline available to provide further direction and assistance as needed.
Safeguarding
“So impressed with Senso.
We have been so impressed with the support that Senso and South West Grid for Learning have provided for us as part of the assisted monitoring programme.
Always ready to help and quick to find solutions we found them friendly and professional. The service has relieved many of the pressures the safeguarding team face on a daily basis and enabled us to be more productive in our work.”
Anna McDowell | Safeguarding Manager
Karen Bruce | Assistant Principal/DSL
