Incident Management

Raise tickets.
Let your users raise tickets through the Senso platform, via email, phone or in person. Track, assign, prioritise and automate your processes to take your service desk to the next level.

Service Support Desk

Ticketing Support Desk

Manage and Respond

Resolve tickets quickly.
Check status, priority and categorise to stay on top of your users tickets, helping you answer and resolve them quickly.

Instant Access

View live thumbnails.
Senso is able to deliver access to the devices through a live thumbnail within the support ticket itself, saving time and energy to get to the source of the issue quickly to reach a resolution for your users.

IT Ticketing System

Automation

Set triggers and rules.
Set key triggers and rules to automate processes to streamline your service desk and keep the support team on task with their time being spent supporting your users.

IT Support Solutions

Ticket Support for Business

Reporting Service Desk

reporting

Forecast trends and obtain insights.
Gather, analyse and present insights into your service desk data. Effortlessly make tactical decisions that can optimise service desk operations, forecast trends, and stream line your process workflows.

Providing next level cloud-based safeguarding, monitoring and management for...

Interm IT Customer of Senso
Interm IT Customer of Senso
Chichester high school Customer of Senso
Chichester high school Customer of Senso
CFL Customer of Senso
CFL Customer of Senso
Manor Trust Customer of Senso
Manor Trust Customer of Senso
Kettering Buccleuch Academy Customer of Senso
Kettering Buccleuch Academy Customer of Senso
NEMAT Customer of Senso
NEMAT Customer of Senso
Duchess community high school Customer of Senso
Duchess community high school Customer of Senso
Atom IT Customer of Senso
Atom IT Customer of Senso
L.E.A.D IT Customer of Senso
L.E.A.D IT Customer of Senso
FrogBox IT Customer of Senso
FrogBox IT Customer of Senso
iCT4 Customer of Senso
iCT4 Customer of Senso
The Hayling College Customer of Senso
The Hayling College Customer of Senso
Primary Goal Customer of Senso
Primary Goal Customer of Senso
eRGO Customer of Senso
eRGO Customer of Senso
eduthing Customer of Senso
eduthing Customer of Senso
datacable Customer of Senso
datacable Partner with Senso
concero Customer of Senso
concero Customer of Senso
Computer talk Customer of Senso
Computer talk Customer of Senso
Capita Customer of Senso
Capita Customer of Senso
Staffs tech Customer of Senso
Staffs tech Customer of Senso
previous arrow
next arrow